Terms & Conditions

General Terms & Conditions 

Rektguy ("Rektguy" "we" "us") website(s) (our "Site" or "Sites") and related  services are made available to you in accordance with the following Terms of Use  & Service, and any other rules posted on our Sites (collectively, the "TOS"). Please  read the TOS carefully before placing any orders on store.rektguy.com  

We recommend you should keep a copy of the TOS for future reference. 

Rektguy is the brand name of NEST ADVISORY LTD, a company registered in  England and Wales under registration number 14412561. Our registered address  is 4 Old Park Lane, London, England, W1K 1QW. 

If you are under 16 you must let your parent or guardian know about Rektguy  Privacy Policy before you register to use this Site or any of this Site's services. We  reserve the right to only accept orders from those over 18. 

We may modify the TOS from time to time. Please read the TOS and check back  often. If you do not agree to any change to the TOS then you must immediately  stop using the Site. Any changes made after you have placed an order will not  affect that order unless we are required to make the change by law. 

Registration and account terms and conditions 

To use some of the services or features made available to you on this Site you  may need to register for an account. When you register you are required to  provide information about yourself that is true, accurate, current, and complete  in all respects. Should any of your registration information change, please notify  us immediately at the following e-mail address hello@canarylabs.xyz We may also  change registration requirements from time to time. 

You must notify Rektguy immediately of any breach of security or unauthorized  use of your account. 

Please refer to our Privacy Policy for information about how we use your data. Eligibility to purchase

In order to make purchases on the Site you will be required to provide your  personal details. In particular, you must provide your real name, phone number,  e-mail address and other requested information as indicated. Furthermore, you  will be required to provide payment details that you represent and warrant are  both valid and correct and you confirm that you are the person referred to in the  Billing information provided. 

The Site is available only to individuals and others who meet the Rektguy terms of  eligibility, who have been issued a valid credit/debit card by a bank,  cryptocurrency acceptable to Rektguy, whose applications are acceptable to  Rektguy and who have authorised Rektguy to process a charge or charges on their  credit/debit card/ crypto wallet in the amount of the total purchase price for the  merchandise which they purchase. Products purchased by the buyer are for  personal or gift use and should not be re-sold, used for commercial purposes or  any other commercial benefit. In addition, Rektguy reserves the right to restrict  multiple quantities of an item being shipped to any one customer or postal  address. 

By making an offer to purchase merchandise, you expressly authorize us to  perform credit checks and where Rektguy feels necessary, to transmit or to obtain  information (including any updated information) about you to or from third  parties, including but not limited to your credit/debit card number or credit  reports (including credit reports for your spouse if you reside in a community  property jurisdiction), to authenticate your identity, to validate your credit/debit  card, to obtain an initial credit/debit card authorization and to authorize  individual purchase transactions. 

Furthermore, you agree that we may use Personal Information provided by you in  order to conduct appropriate anti-fraud checks. Personal Information that you  provide may be disclosed to a credit reference or fraud prevention agency, which  may keep a record of that information. 

Please refer to our Privacy Policy for further information about how we use your  data. 

Orders 

All orders are subject to acceptance and availability and items in your shopping  basket are not reserved and may be purchased by other customers. 

Rektguy offers products for sale that are in stock and available for dispatch from  our warehouse. 

Rektguy will store a record of your transactions for a minimum of one year.

Pricing Policy 

Prices shown on the site in GBP are inclusive of all Duties and Taxes. For Deliveries  outside of this region additional customs charges may be added depending on  shipping location. 

All prices and offers remain valid as advertised from time to time. The  GBP/EURO/USD price of a product displayed on the Site at the time the order is  accepted will be honoured, except in cases of patent error. 

From time to time, prices are subject to change in response to currency exchange  rate changes, markdowns and other commercial factors. The price applicable to  your order will be the price current at the time your order is accepted. 

If you are a customer whose credit/debit card is not denominated in  GBP/EURO/USD, the final price will be calculated in accordance with the  applicable exchange rate on the day your card/ cryptocurrency issuer processes  the transaction. 

Acceptance of your order 

Once you have made your choice and your order has been placed, you will receive  an email acknowledging the details of your order. This email is NOT an acceptance  of your order, just a confirmation that we have received it. 

Acceptance of your order and completion of the contract between you and  Rektguy will be completed when we email you to confirm the goods have been  dispatched. The sale contract is therefore concluded in London, England and the  language of the contract is English. Neither our third party payment processor nor  our nominated courier has the authority to accept an order on behalf of Rektguy. 

We reserve the right not to accept your order in the event, for example, that we  are unable to obtain authorization for payment, that shipping restrictions apply to  a particular item, that the item ordered is out of stock or does not satisfy our  quality control standards and is withdrawn, or that you do not meet the eligibility  criteria set out within the TOS. 

We may also refuse to process and, therefore, accept a transaction for any reason  or refuse service to anyone at any time at our sole discretion. We will not be  liable to you or any third party by reason of our withdrawing any merchandise  from the Site whether or not that merchandise has been sold, removing,  screening or editing any materials or content on the Site, refusing to process a 

transaction or unwinding or suspending any transaction after processing has  begun. 

Whilst every effort is made to make sure details on our website are accurate, we  may from time to time discover an error in the pricing of products. If we discover  an error in the pricing of a product in your order, we will let you know as soon as  possible. We shall be under no obligation to accept or fulfil an order for a product  

that was advertised at an incorrect price and reserve the right to cancel such an  order that has been accepted or is in transit. If you order a product that is priced  incorrectly for any reason, we will email or telephone you to inform you that we  

have not accepted your order and/or that the relevant part of your order has  been cancelled. In the event that products are recalled in transit, we will process  your refund once the products have been returned to us. 

Payment 

We accept Visa, MasterCard, American Express, Maestro, Cryptocurrency and any  other methods which may be clearly advertised on the Site. You can also choose  to pay with Apple Pay, Google Pay and Shop Pay. When selecting either of these  options at checkout, you may be redirected to their site to 'Log In' and review the  amount shown before clicking 'Pay Now'. Once this transaction is complete, you  will then return to store.rektguy.com. Payment will be debited and cleared from  your account upon dispatch of your order by Rektguy. 

We take reasonable care to make our Site secure. All credit/debit card  transactions on this site are processed using Shopify, a secure online payment  gateway that encrypts your card details in a secure host environment. If you are a  registered rektguy user, we will securely store your credit/debit card details on  our systems. These details will be fully encrypted and only used to process card  transactions which you have initiated. 

Furthermore, we take reasonable care, in so far as it is in our power to do so, to  keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a  third party procures unauthorized access to any data you provide when accessing  or ordering from the Site. 

  

Rekt Cards 

Rektguy currently does not offer Rekt Gift Cards

Promotion Codes 

Promotion codes are non-transferable and there is no cash alternative.  Furthermore, they cannot be used in conjunction with any other promotion code  or offers, and must be redeemed by the date published, if provided. 

Insurance and delivery 

You will own the goods on and from the later of the point in time when: (a) we  receive payment in full, or (b) we deliver the goods to you. 

Rektguy insures each purchase during the time it is in transit until it is delivered to  your specified delivery address. We require a signature for any goods delivered, at  which point responsibility for your purchased goods passes to you. If you have  specified a recipient who is not you for delivery purposes (for example as a gift)  then you accept that evidence of a signature by them (or at that delivery address)  is evidence of delivery and fulfilment by Rektguy, and transfer of responsibility in  the same way. The goods are your responsibility from the time we deliver them to  the address you gave us. 

Please note that we aim to dispatch all orders within 48 hours, or longer during  peak periods. Delivery times appearing on the site are estimates and are to be  used as a guide only and commence from the date of dispatch. In any event, we  will deliver the goods to you within 30 days of the day on which we accept your  order. Rektguy is not responsible for any delays caused by destination customs  clearance processes. 

If delivery is delayed by any event outside of our control, we will contact you as  soon as possible to let you know and we will take steps to minimize the effect of  the delay. Provided we do this, we will not be liable for delays caused by the  event 

Returns and exchanges 

Unworn, unused, and unwashed apparel accompanied by the original purchase  receipt and tags (if applicable) can be refunded within 14 days of delivery for  domestic (UK) shipments only. A refund will be issued after the returned  merchandise has been reviewed and accepted by our Returns Team.  

We do not accept returns for International orders.  

We do not accept exchanges for domestic or International orders. 

Please note, the shipping cost for the return will be deducted from the refund. 

In the event you need to process a return, please email hello@canarylabs.xyz with  in 14 days and include the first and last name on the order, the order number,  and reason for return. Please note, it can take up to 24-48 hours for response.  

Faulty Goods 

Goods are classified as faulty if they are not of satisfactory quality, fit for purpose  or as described. Please note that items which are damaged or as a result of  normal wear and tear; by accident; or through misuse will not be considered  faulty. 

If your item is faulty when you receive it, you must contact us immediately, please  email hello@canarylabs.xyz 

Colours 

We have made every effort to display as accurately as possible the colours of our  products that appear on Rektguy. However, as computer monitors vary, we  cannot guarantee that your monitor's display of any colour will be completely  accurate. 

Intellectual property rights 

Your use of the Site and its contents grants no rights to you in relation to any  copyright, designs, trademarks and all other intellectual property and material  rights relating to the Content (as described in the Content section below),  including Rektguy Software and all HTML and other code contained in this Site. All  such Content including third party trademarks, designs, and related intellectual  property rights mentioned or displayed on this Site are protected by national  intellectual property and other laws and international treaty provisions. You are  permitted to use the Content only as expressly authorized by Rektguy and/or its  third party licensors. Any reproduction or redistribution of the above listed  Content is prohibited and may result in civil and criminal penalties. Without  limiting the foregoing, copying and use of the above listed materials to any other  server, location or support for publication, reproduction or distribution is  expressly prohibited. However, you are permitted to make one copy for the  purposes of viewing Content for your own personal use.

Content 

In addition to the Intellectual property rights mentioned above, "Content" is  defined as any graphics, photographs, including all image rights, sounds, music,  video, audio or text on this Site. Rektguy tries to ensure that the information on  this site is accurate and complete. Rektguy does not promise that Content is  accurate or error-free. Rektguy does not promise that the functional aspects of  the Site or Content will be error free or that this Site, Rektguy Content or the  server that makes it available are free of viruses or other harmful components.  We always recommend that all users of the Internet ensure they have up to date  virus checking software installed. 

Non-commercial use 

This Site is for your personal non-commercial use only. You may not modify, copy,  distribute, transmit, display, perform, reproduce, publish, license, commercially  exploit, create derivative works from, transfer, data mine or sell any Content,  software, products, or services contained within this Site. You may not use this  Site, or any of its Content, to further any commercial purpose, including any  advertising or advertising revenue generation activity on your own Site. 

Your activity 

You agree that you will be personally responsible for your use of this Site and for  all of your communication and activity on and pursuant to this Site. If we  determine that you are or have been engaged in prohibited activities, were not  respectful of other users, or otherwise violated the TOS, we may deny you access  to this Site on a temporary or permanent basis. 

Third party sites 

We may include hyperlinks on this Site to other websites or resources operated  by parties other than Rektguy, including advertisers. Myla has not reviewed all of  the sites linked to its Web Site and is not responsible for the content or accuracy  of any off-site pages nor are we responsible for the availability of such external  websites or resources, and do not endorse and are not responsible or liable, 

directly or indirectly, for the privacy practices or the content of such websites,  including (without limitation) any advertising, products or other materials or  services on or available from such websites or resources, nor for any damage, loss  or offence caused or alleged to be caused by, or in connection with, the use of or  reliance on any such content, goods or services available on such external  websites or resources. 

Your rights 

You have certain rights under the law. In England these include: 

That any products you order through this Site will be of satisfactory quality, fit for  their intended purpose, and will conform to any description given on this Site; 

Certain remedies if a product is defective; and 

A right to cancel any order for a product within 14 days after the date of receipt  of the product and receive a full refund even if it is not defective. 

Nothing in the TOS is intended to affect these rights. For more information about  your rights contact your local Citizens Advice Bureau or Trading Standards Bureau. 

Limits on your liability 

We accept liability for death and personal injury arising from our negligence or  that of our employees and agents. We do not seek to exclude our liability for  fraudulent misrepresentation by us or our employees or agents. Nothing in this  Agreement is intended to affect your rights under the law (see "Your Rights"  above). 

If Rektguy fail to comply with the TOS, we are responsible for loss or damage you  suffer as a foreseeable result of us breaching the TOS. Loss or damage is  foreseeable if it is obvious that it will happen or if, at the time the contract is made, both you and Rektguy knew it might happen, for example, if you discussed  it with us during the sales process. We will only be liable for loss or damage up to  150% of the total value of goods purchased. 

We are not responsible for losses not caused by our breach or negligence, indirect  losses which are a side effect of the main loss or damage and which are not  reasonably foreseeable by you and us (for example, loss of profits or loss of  opportunity).

We are also not responsible for failure to meet any of our obligations under the  TOS where such failure is due to events beyond our reasonable control. 

Compensation 

At our request, you agree to compensate us fully, defend us, and hold us Rektguy  harmless immediately on demand, its officers, directors, agents, affiliates,  licensors, and suppliers, from and against all liabilities, claims, expenses, damages  and losses, including legal fees, arising from any breach of the TOS by you,  including the use by any other persons accessing this Site using your Internet  account caused by your action or inaction. 

Our relationship 

You acknowledge and agree that no joint venture, partnership, employment, or  agency relationship exists between you and Rektguy as a result of the TOS or your  use of this Site. You agree that you may not and will not hold yourself out as a  representative, agent, or employee of Rektguy, and we shall not be liable for any  representation, act, or omission on your part. 

No waiver 

If you breach the TOS and we take no action against you, we will still be entitled  to use our rights and remedies in any other situation where you breach the TOS. 

Complaints and governing law 

If you have a complaint about us please email hello@canarylabs.xyz 

Give full details including date of purchase and order reference number where  applicable and your full name and address and contact details. The TOS together  with all our policies and procedures will be governed by and construed in  accordance to the English law and the relevant courts of England and Wales will  have exclusive jurisdiction. 

Ethical trading statement

At Rektguy, we are committed to designing and manufacturing beautiful,  luxurious products whilst ensuring ethical trading is maintained to the highest  standard from concept to delivery. We are dedicated to respecting human rights  across our own operations, supply chains and products and have a zero tolerance  approach to any form of modern slavery, forced labour or human trafficking  anywhere within our supply chain.